Protege AI Terms of Use

Thank you for your interest in Protege AI.

These Terms of Use (“Terms”) apply to your use of the website and any associated software we may make available to you (together, “Services”). These Terms form an agreement between you (“you” or “your”) and Reality Platforms, Inc. (“Reality Platforms”, “we”, “us”, or “our”), a Delaware company, and they include important provisions for resolving disputes through arbitration.  Our Privacy Policy explains how we collect and use your personal information. Although the Privacy Policy does not form a part of these Terms, please review it carefully.

1. Eligibility

Minimum Age. You must be at least 13 years old or the minimum age of majority in your country of residence to use the Services. If you are under the age of majority in your country of residence, you must have a parent or guardian’s permission to use the Services.

Registration. You must provide accurate, complete, and up to date information to register for an account to use the Services. You should not share your account credentials or make your account available to anyone else. You are responsible for all activities that occur under your account. If you create an account to use the Services on behalf of another person or entity, you represent that you have the authority to bind that person or entity by accepting these Terms of their behalf.

2. Use of Services

Permitted Uses. Subject to your compliance with these Terms, you are permitted to access and use our Services. When using our Services, you agree to comply with all applicable laws, and any documents, policies, or guidelines we may make available to you.

Restricted Uses. You may not use the Services for any illegal, harmful, or abusive activity. For example, you are not permitted to:

●      Use the Services to infringe, misappropriate, or violate anyone’s rights.

●      Reverse engineer, decompile, disassemble, or discover the underlying source code or other components of the Services including any models, algorithms, or other systems (except to the extent this restriction is prohibited by law).

●      Modify, rent, lease, loan, sell, sublicense, or distribute any of the Services.

●      Use robots, spiders, web crawlers, or other automatic device or manual process to monitor or copy the Services without our prior written consent.

●      Programmatically extract any data from the Services.

●      Represent any outputs generated by the AI as human-generated.

●      Interfere with or disrupt the Services including circumventing rate limits or any protective or safety measures we have in place for the Services.

●      Use or develop any competing Services.

Failure to comply with the prohibitions listed here may result in termination of these Terms and your access to the Services.

Third Party Services. The Services may include this party software, products, or services (“Third Party Services”) that are subject to their own terms. You understand and agree that we are not responsible for Third Party Services.

3. Content

Your Content. You may provide input to the Services (“Input”) and receive (“Output”) from the Services based on your Input (“Output”). Input and Output are collectively referred to as “Content”. You are responsible for Content including without limitation ensuring that Content does not violate any applicable law, these Terms, or the rights of third parties. You represent and warrant that you have all rights, licenses, and permissions to provide Inputs to use the Services.

Ownership. To the extent permitted by law, you retain all rights to Input and own the Output generated by the Services. We hereby assign all right, title, and interest in and to the Output. You acknowledge and agree that outputs may not be unique and other users may receive similar output through use of the Services. Please note that Content may be used to provide, maintain, develop, and improve the Services, comply with applicable law, enforce these Terms, and prevent fraud or misuse of our Services.

Accuracy. Artificial intelligence and machine learning are new fields that are rapidly developing. Although we are working hard to improve the Services to ensure they are reliable, safe, and beneficial, given the probabilistic nature of machine learning, the Outputs may not be accurate. When you use the Services, you acknowledge and agree that:

●      Outputs may be inaccurate or incomplete. Do not rely on the Outputs as the sole source of truth or as a substitute for advice from a qualified professional.

●      You will review the accuracy of Outputs to ensure they meet your specific needs including through human review.

●      You will not use Outputs related to an individual in a manner that could have a legal, financial, or other material impact on that individual including to make credit, employment, housing, legal, financial, investment, medical, or other important decisions related to them.

Training. We do not currently use your Content to train our proprietary models.

4. Intellectual Property

We own all right, title, and interest in and to the Services. We grant you a limited license to use the Services solely in accordance with these Terms and for no other purpose.

5. Payment for Services

Billing. If you purchase Services from us, you will provide accurate and complete information including a valid payment method. For paid subscriptions to use the Services, you understand and agree that we will charge your payment method upon agreed-upon periodic intervals until you cancel in accordance with these Terms. You are responsible for any applicable taxes and we are permitted to charge you tax where required. If your payment method fails, we may suspend or terminate your access to the Services until payment is received in full.

Cancellation. You may cancel or modify your paid subscription to use the Services at any time. Payments are non-refundable unless specifically prohibited by law.

Changes. Pricing and other applicable fees and charges are subject to change at any time. We will endeavor to notify you of any changes to fees and any price increase will be effective as of the date of your next renewal. If you do not cancel prior to the date of your next renewal, you agree to and will be charged the higher fee for Services.

6. Termination

You may terminate your use of the Services at any time. We may suspend or terminate your access to the Services or delete your account if we determine: (a) you breached these Terms or any other applicable policies; (b) we must terminate your account to comply with applicable law; and (c) your continued use of the Services may harm us, our users, or third parties. Your account may also be terminated if you are inactive.

We may discontinue the Services at any time at our sole discretion. If we do so, we will endeavor to notify you and you may be entitled to a partial refund for any prepaid, unused Services.

7. Disclaimers

OUR SERVICES ARE PROVIDED “AS IS”. EXCEPT TO THE EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE, OR THAT ANY CONTENT WILL BE SECURE, NOT ALTERED, OR LOST.

YOU ACKNOWLEDGE AND AGREE THAT YOU USE ANY OUTPUT AT YOUR SOLE RISK AND YOU WILL NOT RELY ON THE OUTPUT AS A SOLE SOURCE OF TRUTH OR FACT OR SUBSTITUTE FOR PROFESSIONAL ADVICE.

8. Limitation of Liability

NEITHER WE NOR OUR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICES THAT GAVE RISE TO THE CLAIM DURING THE PRIOR 3 MONTHS BEFORE THE LIABILITY AROSE OR $100. THE LIMITATION IN THIS SECTION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties; therefore, the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Indemnity

You will indemnify and hold us harmless from any and all costs, losses, liabilities, damages, or expenses (including attorneys’ fees) from any third party claims arising our of or relating to your use of the Services or Content or any violation of these Terms.

10. Dispute Resolution

Please read this section carefully. It contains procedures for mandatory binding arbitration and a class action waiver.

Mandatory Arbitration. You and Reality Platforms agree to resolve any claims arising out or or relating to these Terms or our Services regardless of when the claim arose through final and binding arbitration. You may opt out of arbitration within 30 days of when you create your account or of any updates to these arbitration terms within 30 days after the update has taken effect by [email protected].

Notice Requirement and Informal Dispute Resolution.  Before either we or you may seek arbitration, the party seeking arbitration must send the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute and the requested relief.  A Notice to us should be sent to: Reality Platforms Inc., 2100 Geng Road Suite 210 Palo Alto, CA 94303.  After the Notice is received, you and we may attempt to resolve the claim or dispute informally.  If we do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.

Arbitration Rules.  Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in this section.  If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider.  The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms.  The AAA Commercial Arbitration Rules (the “Arbitration Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879.  The arbitration shall be conducted by a single, neutral arbitrator.  Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) shall be resolved through binding non-appearance-based arbitration.  For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held in California, unless the parties agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.  Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.

Additional Rules for Non-Appearance Based Arbitration.  The arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration.  The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.

Time Limits.  If either you or we pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.

Authority of Arbitrator.  If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of the parties involved, and the dispute will not be consolidated with any other matters or joined with any other cases or parties.  The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.  The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and these Terms.  The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded.  The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding upon you and us.

Waiver of Jury Trial.  THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under these terms.  Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in a court and are subject to very limited review by a court.  In the event any litigation should arise between you and us in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND WE WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

Waiver of Class or Consolidated Actions.  ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS SECTION MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER.

Confidentiality.  All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential.  You agree to maintain confidentiality unless otherwise required by law.  This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Section, to enforce an arbitration award, or to seek injunctive or equitable relief.

Severability.  If any part or parts of this Section are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of this Section shall continue in full force and effect.

Right to Waive.  Any or all of the rights and limitations set forth in this Section may be waived by the party against whom the claim is asserted.  Such waiver shall not waive or affect any other portion of this Section.

Survival of Agreement.  This Section will survive the termination of your relationship with us.

Small Claims Court.  Notwithstanding the foregoing, either you or we may bring an individual action in small claims court.

Emergency Equitable Relief.  Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration.  A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Section.

Claims Not Subject to Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of our patent, copyright, trademark or trade secrets rights shall not be subject to this Section.

11.  Copyright Complaints

If you believe that your intellectual property rights have been infringed, please send notice to the email address below. We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.

If the nature of your complaint is an alleged violation of your copyright, please provide us with the following information: (i) name, address, telephone number, email address and an electronic or physical signature of the copyright owner or of the person authorized to act on his/her behalf; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where on the Services the material that you claim is infringing is located; (iv) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (v) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Send copyright infringement complaints to the following email address: [email protected].

12.  General Terms

Feedback. We welcome and encourage you to provide feedback, comments, and suggestions (“Feedback”) for improvements to the Services. You may submit Feedback by emailing us at [email protected] or [email protected] and you agree you will not be compensated for Feedback. You grant us all applicable rights to use your Feedback without restriction or expectation of compensation.

Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest.

Changes to these Terms or our Services. We may update these Terms or the Services from time to time including in response to: (a) changes to legal or regulatory requirements; (b) safety or security concerns; (c) circumstances beyond our control; (d) changes to our relationships with Third Party Services; and/or (e) updates to the underlying technology. If the changes will have a material impact on your use of the Services, we may provide you adequate notice. All other changes are effective as soon as they are posted to the website. If you do not agree to the changes, you must stop using the Services.

Delay in Enforcing these Terms. Our failure to enforce any provision is not a waiver of our right to do so at a later date. Except as noted in the dispute resolution section above, if any portion of these Terms is deemed invalid or unenforceable, that portion will be enforce to the maximum extent permitted by law and it will not affect the enforceability of other provisions of these Terms.

Trade Controls. You must comply with all applicable laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to: (a) any U.S. embargoed country or territory; or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and your Input may not include material or information that requires a government license for release or export.

Entire Agreement. These Terms contain the entire agreement between you and Reality Platforms regarding the Services and supersedes all prior or contemporaneous agreements between you and Reality Platforms.

Governing Law. California law governs these Terms except for its conflicts of law principles. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of San Francisco, California.

Notice for California Users. Under California Civil Code Section 1789.3, California Website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.