Team
Shared credential for production and unattended runs.
Connect Shipengine with Hookshot™ and your stack
ShipEngine is a REST API that simplifies shipping processes by integrating with multiple carriers, allowing users to manage shipping labels, track packages, and validate addresses efficiently.
Tools and triggers
What Agents can do in Shipengine
Available tools and events after Shipengine is connected.
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Add Tag to Shipment
Tool to add a tag to a shipment for organization and filtering. Use when you need to categorize or label a shipment.
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Add to Batch
Tool to add shipments or rate IDs to an existing batch. Use when you need to add items to a batch after the batch has been created. At least one of shipment_ids or rate_ids must be provided.
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Cancel Shipment
Tool to cancel a shipment by ID. Use when you need to cancel a shipment that has been created but not yet shipped. Note that once a shipment is in transit, it may not be cancellable depending on carrier policies.
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Connect LTL Carrier
Tool to connect an LTL carrier account to ShipEngine. Use when you need to add an LTL carrier connection for freight shipping. For sandbox testing, use carrier codes TEST, WARN, or FAIL with empty credentials {}.
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Connect Shipsurance Account
Tool to connect a Shipsurance insurance account to ShipEngine. Use when you need to integrate a Shipsurance policy for insurance coverage on shipments.
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Create Account Image
Tool to create a new account image in ShipEngine. Use when uploading a logo or image for use on shipping labels.
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Create Package Type
Tool to create a custom package type definition in ShipEngine. Use when defining new package types with specific codes and optional dimensions.
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Create Tag
Tool to create a new tag in ShipEngine. Use after determining the desired tag name for shipments.
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Create Tag 2
Tool to create a new tag for organizing shipments. Use when you need to create a tag by specifying the tag name in the URL path.
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Create Warehouse
Tool to create a new warehouse. Use when adding a new inventory location after verifying its full address details.
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Create Webhook
Tool to create a ShipEngine webhook. Use when you need to register a webhook for specific events. Use after confirming your event-handling endpoint is ready.
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Delete Account Image by ID
Tool to delete a ShipEngine account image by its ID. Use when you need to remove an image from account settings. The image will be permanently removed from the account.
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Delete Batch
Tool to delete a batch by ID. Use when you need to remove a batch from ShipEngine. Note that this operation is destructive and cannot be undone.
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Delete Package
Tool to delete a custom package type by ID. Use when removing package types that are no longer needed.
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Delete Warehouse
Tool to delete a warehouse from your ShipEngine account. Use when you need to remove a warehouse that is no longer needed. The warehouse will be permanently removed from your account.
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Delete Webhook
Tool to delete a ShipEngine webhook subscription. Use when you need to remove a webhook that is no longer needed. The webhook will be permanently removed and will no longer receive event notifications.
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Disconnect Carrier
Tool to disconnect a carrier account from ShipEngine. Use when you need to remove a carrier connection from your ShipEngine account.
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Disconnect Shipsurance
Tool to disconnect a Shipsurance insurance account from ShipEngine. Use when you need to remove the Shipsurance integration.
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Download File
Tool to download a file from ShipEngine. Use when you need to retrieve a label PDF or other document from the ShipEngine downloads endpoint.
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Get Account Image by ID
Tool to retrieve account image settings by label image ID. Use when you need to fetch image data for labels or display account branding information.
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Get Batch by External ID
Tool to retrieve batch details using an external batch ID. Use when you need to look up a batch by its client-assigned external identifier rather than ShipEngine's internal batch ID.
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Get Batch by ID
Tool to retrieve detailed information about a specific batch by its ID. Use when you need to check batch status, download labels, or view errors.
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Get Batch Errors
Tool to retrieve errors that occurred during batch processing. Use when you need to investigate or troubleshoot issues with a specific batch.
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Get Bulk Rates
Tool to get shipping rates for multiple shipments in a single request. Use when you need to compare rates across multiple carriers or shipments efficiently. The request is processed asynchronously - use the returned…
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Get Insurance Balance
Tool to retrieve the current Shipsurance insurance funds balance. Use when you need to check available insurance balance before purchasing shipment insurance.
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Get LTL Carrier Credential Requirements
Tool to retrieve credential requirements for connecting an LTL carrier. Use when you need to discover what credentials (e.g., account number, username, password) are required before connecting a specific LTL carrier.
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Get LTL Carrier Features
Tool to retrieve features supported by an LTL carrier. Use when you need to discover what capabilities (e.g., tracking, quotes, scheduled pickups) are available for a specific LTL carrier before creating shipments.
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Get LTL Carrier Options
Tool to list available options/accessorials for an LTL carrier. Use when you need to discover what accessorial services (e.g., hazardous material, inside pickup, lift gate) are available for a specific LTL carrier…
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Get LTL Carrier Packages
Tool to list available package/handling unit types for an LTL (Less Than Truckload) carrier. Use when you need to find valid package codes for LTL freight shipments.
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Get LTL Carrier Services
Tool to list available services for an LTL carrier. Use when you need to discover what shipping services (e.g., standard, guaranteed morning/noon) are available for a specific LTL carrier connection.
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Get Package by ID
Tool to get details of a specific custom package type by ID. Use when you need to retrieve package specifications.
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Get Shipment by External ID
Tool to retrieve shipment details using an external shipment ID. Use when you need to look up a shipment by its client-assigned external identifier rather than ShipEngine's internal shipment ID.
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Get Shipment by ID
Tool to retrieve a shipment by ID. Use when you need detailed shipment information after creation.
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Get Shipment Rates
Tool to retrieve shipping rates for an existing shipment. Use when you need to get rate quotes for a shipment that has already been created.
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Get Tracking Information
Tool to retrieve tracking information for a shipment. Use when you need to track the status and location of a package using its tracking number and carrier code.
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Get Warehouse by ID
Tool to retrieve details of a specific warehouse by ID. Use when you need warehouse information including addresses and default status.
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Get Webhook by ID
Tool to retrieve details of a specific webhook by ID. Use when you need to view the configuration of an existing webhook.
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List Account Images
Tool to list all account images. Use when you need to retrieve all images configured for the ShipEngine account, such as logos or branding images used on shipping labels.
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List Account Settings
Tool to list all account settings for the ShipEngine account. Use when you need to retrieve account configuration, preferences, or settings information.
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List Batches (v2)
Tool to list all batches with comprehensive filtering options. Use when you need to retrieve batches with filters for status, creation/processing dates, batch number, or pagination.
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List Carrier Package Types
Tool to list all available package types for a specific carrier. Use when you need to find valid package_code values before creating shipments.
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List Labels (Extended)
Tool to list all shipping labels with comprehensive filtering options. Use when you need to retrieve labels with filters like status, carrier, tracking number, batch, or date ranges. Supports sorting and pagination.
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List LTL Carriers
Tool to list all LTL (Less-Than-Truckload) carrier accounts connected to your ShipEngine account. Use when you need to discover available LTL carriers, their services, container types, and accessorial services before…
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List Manifests (Advanced)
Tool to list all manifests with optional filtering by warehouse and carrier. Use when you need to retrieve manifests with advanced filtering options.
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List Packages
Tool to list all package types. Use when selecting package options before shipment creation.
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List Scheduled Pickups
Tool to list all scheduled pickups with optional filters. Use when you need to retrieve scheduled pickups with pagination support.
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List Shipments (v2)
Tool to list all shipments with optional filtering parameters. Use when you need to retrieve shipments with filters like status, batch, tags, or date ranges.
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List Tags (v2)
Tool to list all tags in your account. Use when you need to retrieve all available tags for display or selection purposes.
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List Warehouses
Tool to list all warehouses. Use when you need to retrieve warehouse locations with pagination. Call after creating or updating warehouses.
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List Webhook Events
Retrieve a list of available webhook event types supported by ShipEngine. Returns static documentation of all supported webhook events that can be used when creating webhooks. Always call this before…
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List Webhooks
Tool to list all webhooks configured on your account. Use when you need to view all registered webhooks.
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Parse Address
Tool to parse unstructured address text and extract structured address components. Use when you have raw address text and need to extract individual fields like street, city, state, and postal code.
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Process Batch Labels
Tool to process a batch to create and purchase shipping labels for all shipments in the batch. Use after creating a batch with shipments. The API returns HTTP 204 on success.
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Remove From Batch
Tool to remove shipments or rate IDs from a batch. Use when you need to modify batch contents by removing specific shipments or rates. At least one of shipment_ids or rate_ids must be provided.
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Remove Tag From Shipment
Tool to remove a tag from a shipment. Use when you need to un-categorize or remove a specific tag from an existing shipment.
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Start Tracking Package
Tool to subscribe to tracking updates for a package via webhooks. Use when you need to start monitoring a shipment's status. The package tracking information will be sent to configured webhooks when updates occur.
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Stop Tracking Package
Tool to unsubscribe from tracking updates for a package. Use when you no longer need to receive tracking notifications for a specific shipment. Once stopped, you will not receive further tracking updates for this…
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Track LTL Shipment
Tool to track an LTL shipment using carrier code and PRO number. Use when you need to retrieve real-time tracking information for an LTL shipment, including current status, delivery dates, and event history.
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Update Account Image by ID
Tool to update an account image by ID in ShipEngine. Use when modifying image properties like name or default status.
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Update LTL Connection
Tool to update LTL carrier connection credentials in ShipEngine. Use when you need to modify authentication credentials for an existing LTL carrier connection without disconnecting and reconnecting. You must provide…
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Update Package Type
Tool to update an existing custom package type definition. Use when modifying package details such as name, code, description, or dimensions.
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Update Shipment
Tool to update an existing shipment's details. Use when you need to modify shipment information such as addresses, packages, weight, or carrier options before creating a label.
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Update Shipments Tags
Tool to update tags on one or more shipments in bulk. Use when you need to assign existing tags to shipments. Tags must be created before assignment using the Create Tag action.
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Update Warehouse
Tool to update an existing warehouse's details and address. Use when modifying warehouse information such as name, origin address, return address, or default status.
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Update Webhook
Tool to update a ShipEngine webhook. Use when you need to modify webhook URL, name, headers, or store association. Returns success on 204 status code.
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Validate Address
Tool to validate and normalize shipping addresses. Use after collecting raw addresses to ensure they are correct and standardized before shipping.
Setup
Connect Shipengine in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
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