Connect Segment with Hookshot™ and your stack

Twilio Segment is a customer data platform that helps businesses collect, clean, and control their customer data.

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Tools and triggers

What Agents can do in Segment

Available tools and events after Segment is connected.

  • Add Labels to Source

    Tool to add existing labels to a Source. Use when you have the source ID and want to tag it with metadata labels.

  • Batch Segment Analytics Events

    Tool to send multiple analytics calls in a single batch request. Use when you want to reduce HTTP overhead by batching Identify/Track/Page/Screen/Group calls into one request.

  • Delete Source

    Tool to delete a Segment Source. Use when you need to permanently remove a Source by its ID after confirmation.

  • Get Daily per Source API Calls Usage

    Tool to fetch daily API call counts per source for a given period. Use when you need daily breakdown of API usage by source after determining the reporting period.

  • Get Destination

    Tool to retrieve a Destination by ID. Use when you need to fetch the full configuration of a Segment Destination instance by its unique identifier. Falls back US→EU public API and legacy app endpoint; returns minimal…

  • Import Historical Data

    Tool to import historical data in bulk with support for historical timestamps. Use when you need to backfill or import past events with their original timestamps into Segment.

  • List Connected Warehouses From Source

    Tool to list warehouses connected to a Source. Use when you need to retrieve warehouses for a given source ID.

  • List Delivery Metrics Summary From Destination

    Get an event delivery metrics summary from a Destination. Primary attempt uses Segment Public API; fallback to legacy app host if needed. On HTML fallback responses, returns a minimal valid envelope to maintain contract.

  • List Schema Settings in Source

    Retrieve schema configuration settings for a Source.

  • Remove Source Write Key

    Tool to remove a write key from a Source. Use when you need to revoke an existing write key for security or rotation.

  • Segment Alias

    Tool to alias a previous user ID to a new user ID. Use when merging anonymous and known identities.

  • Segment Group

    Tool to associate an identified user with a group via Segment HTTP Tracking API. Use when grouping users with traits.

  • Segment Identify

    Tool to identify a user and set/update traits via Segment HTTP Tracking API.

  • Segment Page View

    Tool to record a page view via Segment HTTP Tracking API. Use when sending page views with optional page name and properties.

  • Segment Screen Event

    Tool to record a mobile app screen view. Use when tracking screen views in a mobile app via Segment HTTP Tracking API.

  • Segment Track Event

    Tool to record a custom user event via Segment HTTP Tracking API. Use when sending events to Segment with valid identity.

  • Update Source

    Tool to update a Source's metadata and settings. Use when you need to modify an existing Source after confirming its ID.

Setup

Connect Segment in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.