Team
Shared credential for production and unattended runs.
Connect Rootly with Hookshot™ and your stack
Rootly is an AI-native incident management platform that automates workflows and collaboration, integrating with Slack, PagerDuty, and other tools to streamline incident response.
Tools and triggers
What Agents can do in Rootly
Available tools and events after Rootly is connected.
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Delete Action Item
This tool allows for the deletion of a specific action item in Rootly. It complements the existing ROOTLY_LIST_ACTION_ITEMS functionality by providing the ability to remove individual action items from the system.
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Delete Incident
Tool to delete an incident in Rootly by ID. Use when performing administrative cleanup. This is a destructive operation and depends on appropriate Rootly permissions.
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Get Action Item Details
Retrieves detailed information about a specific action item by its ID from Rootly. Action items are tasks or follow-up items created during incident management to track work that needs to be completed. This tool…
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Get Incident Details
Tool to retrieve full details for a single Rootly incident by ID. Use when you need complete incident information for drill-down after listing or searching incidents. Supports optional include parameter to fetch…
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List Action Items
This tool retrieves a list of all action items for an organization in Rootly. Action items are tasks or follow-up items that need to be completed during or after an incident, helping to track and manage…
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Update Incident
Tool to update fields on an existing Rootly incident by ID. Use when you need to modify incident status, severity, metadata, or other attributes. Supports updating title, status, summary, severity_id, service_ids…
Setup
Connect Rootly in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
Build with us
See Hookshot™ in your stack.
Request early access or book a live walkthrough with the team.
