Connect Reply.io with Hookshot™ and your stack

Reply.io is an AI-powered sales engagement platform that automates and optimizes sales outreach across multiple channels, integrating with various business tools to enhance lead conversion rates and overall sales productivity.

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Tools and triggers

What Agents can do in Reply.io

Available tools and events after Reply.io is connected.

  • Add Contact to Sequence

    Move an existing contact to a sequence in Reply.io. Use this action to enroll contacts in email sequences for automated outreach campaigns. This action allows you to specify where in the sequence to start, whether to…

  • Archive Sequence

    Tool to archive a sequence. Use when you need to archive an existing sequence without permanently deleting it.

  • Bulk Remove Contacts From Sequence

    Tool to bulk remove multiple contacts from a sequence at once. Use when you need to remove several contacts from a sequence efficiently in a single operation.

  • Clear Contact Status

    Tool to clear statuses from contacts. Use when you need to remove specific or all clearable statuses from contacts.

  • Connect Exchange Account via OAuth

    Tool to initiate OAuth connection for an Exchange email account. Use when you need to connect an Exchange account to Reply.io via OAuth flow. Returns the Microsoft OAuth consent page URL where the user should be…

  • Connect Gmail Account

    Tool to initiate Gmail account connection via OAuth. Returns the OAuth authorization URL where the user should be redirected to grant permissions.

  • Create Contact

    Tool to create a new contact in Reply.io. Use when adding contacts to your outreach database.

  • Create Sequence Step

    Tool to add a new step to an existing sequence. Use when you need to build or modify sequence workflows with Email, Call, Task, SMS, WhatsApp, LinkedIn, Condition, or Zapier steps.

  • Delete Contact

    Tool to delete a contact. Use after confirming the contact exists to remove it permanently.

  • Delete Email Account

    Tool to delete a specific email account. Use when you need to remove an existing email account identified by its ID.

  • Delete Schedule

    Tool to delete a schedule. Use after confirming the schedule exists to remove it permanently.

  • Delete Sequence

    Tool to delete a sequence. Use after confirming the sequence exists to remove it permanently.

  • Delete User

    Tool to delete a user. Use after confirming the user exists to remove them permanently.

  • Generate ULID

    Generate ULID

  • Get Contact by ID

    Tool to retrieve a contact by ID. Use when you have a contact ID and need detailed contact information.

  • Get Contact Status

    Tool to get contact status. Use when you need to retrieve all current statuses for a contact.

  • Get Current User

    Tool to get the current authenticated user's ID. Use when you need to verify API key validity or identify the current user.

  • Get Sequence by ID

    Tool to retrieve detailed information about a sequence by its ID. Use when you need to get comprehensive sequence details including settings, email accounts, and workflow steps.

  • Get Sequence Contacts Extended

    Tool to retrieve all contacts enrolled in a sequence with additional details. Use when you need to see contact engagement status, current step, or completion timestamps within a sequence.

  • Get Sequence Step by ID

    Tool to retrieve details of a specific sequence step. Use when you need to inspect step configuration including type, delays, execution mode, and type-specific settings.

  • List Contacts Basic

    Tool to list contacts. Use when verifying API access and gathering contact IDs.

  • List Sequence Steps

    Tool to retrieve all steps in a sequence. Use when you need to get the complete list of steps configured for a specific sequence.

  • List Sequences

    Tool to retrieve a paginated list of sequences. Use when you need to browse sequences with optional filtering by name.

  • Pause Sequence

    Tool to pause a running sequence. Use when you need to temporarily stop a sequence from sending emails or executing steps.

Setup

Connect Reply.io in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.