Connect Re:amaze with Hookshot™ and your stack

Re:amaze is a multi-channel customer support platform offering live chat, email, social messaging, and automated workflows.

Tools and triggers

What Agents can do in Re:amaze

Available tools and events after Re:amaze is connected.

  • Get Report Tags

    Tool to retrieve a list of tags used in reports. Use when analyzing tag usage metrics across conversations.

  • Get Response Templates

    Tool to retrieve response templates for the brand. Use when you need canned responses to streamline replies.

Setup

Connect Re:amaze in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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See Hookshot™ in your stack.

Request early access or book a live walkthrough with the team.

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.