Connect Maintainx with Hookshot™ and your stack

MaintainX is a cloud-based computerized maintenance management system (CMMS) that helps organizations centralize maintenance data, communication, and workflows.

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Tools and triggers

What Agents can do in Maintainx

Available tools and events after Maintainx is connected.

  • Create Category

    Tool to create a new category in MaintainX for organizing work orders, assets, and other items. Use when you need to add a new category to the organization's classification system.

  • Create Location

    Tool to create a new location in MaintainX. Use when you need to add a new physical location where assets are stored or work is performed. Locations can be organized hierarchically using the parentId parameter.

  • Create Procedure Template

    Tool to create a new procedure template in MaintainX with checklist items for work orders. Use when you need to create a standardized procedure that can be attached to work orders. The template can include various…

  • Create Work Order

    This tool creates a new work order in MaintainX. It uses the POST /api/v1/workorders endpoint. The tool requires a 'title' for the work order and offers several optional parameters including description, priority…

  • Create Work Order Comment

    This tool creates a new comment on an existing work order in MaintainX. It allows users to add comments for documentation, updates, or communication purposes within a specific work order. It requires a workOrderId and…

  • Create Work Request

    Tool to create a new work request in MaintainX. Use when you need to submit a request for work that can later be converted to a work order. Work requests are typically used to initiate maintenance or service requests…

  • Create Work Request Portal

    Creates a new work request portal in MaintainX. A work request portal allows users to submit work requests through a dedicated URL. The portal can be customized with a title, welcome text, and description placeholder…

  • Delete Assets

    Tool to delete an asset from MaintainX by its ID. Use when you need to permanently remove an asset from the system. Returns a success confirmation upon successful deletion (HTTP 204).

  • Delete Category

    Tool to delete a category in MaintainX. Use when you need to remove a category from the system. Returns success status upon deletion (HTTP 204).

  • Find Entity

    A tool to search and find specific entities within MaintainX by specified fields. This tool allows users to search for different types of entities including work orders, users, and locations.

  • Get Category

    Tool to retrieve detailed information about a specific category by its ID. Use when you need to get the label, description, update time, or work order count for a category.

  • Get Location

    Tool to retrieve detailed information about a specific location by its ID. Use when you need to get comprehensive details including address, attachments, child locations, and custom fields for a location.

  • Get User

    Tool to retrieve detailed information about a specific user by their ID. Use when you need to get user data including name, email, role, hourly rate, and custom fields.

  • Get Vendor

    Tool to retrieve detailed information about a specific vendor by its ID. Use when you need to get comprehensive details about a vendor including contact information, attachments, and custom fields.

  • Get Work Order Costs

    Tool to retrieve costs information for a specific work order by its ID. Use when you need to get detailed cost breakdown including total costs and individual cost rows for a work order.

  • List Asset Criticalities

    Tool to retrieve a list of asset criticalities from MaintainX. Use when you need to get all available asset criticality levels in the organization, optionally filtered by label or level.

  • List Assets

    This tool allows users to retrieve a list of all assets in their organization.

  • List Categories

    This tool retrieves a list of all categories in your MaintainX organization. Categories are used to organize and classify work orders, assets, and other items in the system. It supports listing the categories with…

  • List Locations

    This tool retrieves a list of all available locations in the organization's MaintainX account. The locations can be physical places where assets are located, work is performed, or maintenance is needed.

  • List Meters

    Tool to list all meters in your organization. Use this to retrieve meter information including measurement types, units, and readings.

  • List Parts

    Tool to list parts/inventory items with pagination and filtering. Use when you need to retrieve available parts from the organization's inventory.

  • List Procedure Templates

    Tool to list procedure templates from MaintainX. Use when you need to retrieve available procedure templates that can be used in work orders.

  • List Teams

    This tool retrieves a list of all teams in your MaintainX organization.

  • List Work Orders

    Action to list work orders from MaintainX.

Setup

Connect Maintainx in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.