Team
Shared credential for production and unattended runs.
Connect Insighto.ai with Hookshot™ and your stack
Insighto.ai is an AI-powered communication platform that enables businesses to create and deploy conversational AI chatbots and voice agents for enhanced customer engagement across multiple channels.
Tools and triggers
What Agents can do in Insighto.ai
Available tools and events after Insighto.ai is connected.
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Add Intent to Assistant
Tool to add an intent to an assistant in Insighto.ai. Use when linking existing intents to an assistant for enhanced conversation handling.
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Create Agency
Tool to create a new agency in Insighto.ai. Use when setting up a new agency with organization-specific configuration and branding.
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Create Contact Custom Field
Tool to create a new contact custom field in Insighto.ai. Use when you need to add custom metadata fields for contacts.
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Create Form
Tool to create a new form in Insighto.ai. Use when you need to create either a natural (conversational AI-driven) or simple (traditional) form for collecting information from users.
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Create Intent
Tool to create a new intent in Insighto.ai. Use when adding custom intents before training or deployment. Call after confirming intent attributes.
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Create Prompt
Tool to create a new prompt in Insighto.ai. Use when adding custom prompts for AI interactions. The prompt template can include variables in {{variable_name}} format.
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Create Provider
Creates a new AI provider configuration (e.g., OpenAI, ElevenLabs, Azure Speech, Cartesia, PlayHT) for use in voice and text-to-speech workflows. The provider stores credentials and settings in the attributes field.
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Create Tag
Tool to create a new tag in Insighto.ai. Use when categorizing contacts, conversations, or other entities with custom labels.
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Create Toolfunction
Tool to create a new toolfunction in Insighto.ai. Use when you need to register a new tool function (SDK, CURL, or query index type) before using it in workflows or assistant operations.
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Create Webhook
Tool to create a new outbound webhook in Insighto.ai. Use when you need to configure webhook endpoints for event notifications.
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Create Widget
Tool to create a new widget with specified attributes. Use after confirming assistant_id and widget_type.
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Delete Assistant by ID
Tool to delete an assistant by its ID. Use when you need to permanently remove an assistant from the system.
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Delete Bulk Forms by IDs
Tool to delete multiple forms by their IDs in a single operation. Use when you need to remove multiple forms at once.
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Delete Contacts in Bulk
Tool to delete multiple contacts in bulk. Use when you need to remove several contacts at once by providing their UUIDs.
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Delete Form by ID
Tool to delete a form by its unique identifier. Use when you need to permanently remove a form from the system.
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Delete Link Tag Entity by ID
Tool to delete a link_tag_entity by its ID. Use when you need to remove a specific link_tag_entity from the system.
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Delete Linked Assistant Datasource
Tool to delete (unlink) a datasource from a linked assistant in Insighto.ai. Use when you need to remove a specific datasource from an assistant's knowledge base. Requires valid datasource_id and assistant_id.
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Delete Prompt by ID
Tool to delete a prompt by its unique ID. Use when you need to remove a prompt from the system.
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Delete Provider by ID
Tool to delete an AI provider configuration by its unique identifier. Use when you need to permanently remove a provider from the system.
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Delete Tag by ID
Tool to delete a tag by its unique identifier. Use when you need to permanently remove a tag from the system.
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Delete Tool by ID
Tool to delete a tool by its ID. Use when you need to remove a tool from the system.
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Delete Toolfunction by ID
Tool to delete a toolfunction by its ID. Use when you need to remove a toolfunction from the system.
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Delete Twilio Auth by ID
Tool to delete a Twilio authentication configuration by its ID. Use when you need to remove a Twilio auth integration from the system.
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Delete UserWhatsApp by ID
Tool to delete a UserWhatsApp by its ID. Use when you need to remove a specific UserWhatsApp connection.
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Delete Widget by ID
Tool to delete a widget by its unique ID. Use when you need to permanently remove a widget from the system.
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Get Agency Billing Plan
Tool to retrieve details of a specific agency billing plan by ID. Use when you need to view billing plan information including limits for bots, queries, words, voice seconds, and support options.
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Get Agency Branding by ID
Tool to retrieve branding configuration for a specific agency by agency ID. Use when you have a valid agency ID and need its branding settings.
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Get Agent List
Tool to fetch a paginated list of agents. Use when you need to retrieve user/agent information with pagination support.
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Get Assistant by ID
Tool to retrieve details of a specific assistant by assistant ID. Use when you have a valid assistant ID and need the full assistant profile.
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Get Captured Form by Form ID
Tool to retrieve captured form submissions by form ID. Use when you have a valid form ID and need to fetch all submissions for that specific form with pagination support.
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Get Contact by ID
Tool to retrieve details of a specific contact by contact ID. Use when you have a valid contact ID and need the full contact profile.
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Get Datasource by ID
Tool to retrieve details of a specific datasource by datasource ID. Use when you have a valid datasource ID and need the full datasource details.
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Get Intent by ID
Tool to retrieve details of a specific intent by its ID. Use when you have a valid intent ID and need the full intent details.
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Get List of Contacts
Tool to fetch a paginated list of contacts. Use after confirming a valid API key to iterate through pages of contacts.
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Get List of Conversations
Tool to fetch a list of conversations. Use after specifying date range and filters to retrieve conversation metadata.
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Get List of Data Sources Linked to Assistant Id
Tool to retrieve a paginated list of data sources linked to a specific assistant. Use when you need to discover which data sources are associated with an assistant ID. Requires admin or manager role.
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Get List of Datasources
Retrieves a paginated list of data sources from Insighto AI. Data sources contain the knowledge base content (text, files, URLs) used by AI assistants. Use this to discover available data sources, get their IDs for…
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Get List of Widgets Linked to Assistant Id
Tool to fetch a paginated list of widgets linked to a specific assistant. Use when you need to discover which widgets are associated with an assistant ID.
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Get Pricing for User
Tool to retrieve pricing information for Insighto.ai services. Use when you need to calculate costs for LLM, voice, or transcription services.
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Get Prompt by ID
Tool to retrieve details of a specific prompt by prompt ID. Use when you have a valid prompt ID and need the full prompt details.
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Get Provider by ID
Tool to retrieve details of a specific provider by provider ID. Use when you have a valid provider ID and need the full provider configuration.
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Get Speechtotext List
Tool to fetch a paginated list of available speech-to-text voice configurations. Use when you need to retrieve available languages and providers for voice-to-text conversion.
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Get Widget by ID
Tool to retrieve details of a specific widget by widget ID. Use when you have a valid widget ID and need the widget configuration.
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List Channels
Tool to retrieve a paginated list of channels. Use after authenticating to fetch all available channels and their configurations.
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Read Campaign Contact List
Tool to retrieve a paginated list of contacts associated with a specific campaign. Use when you need to fetch all contacts enrolled in a campaign.
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Read Contact Custom Field List
Tool to retrieve a list of custom fields associated with contacts. Use when you need to inspect or sync contact metadata definitions.
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Read Contact Sync Log List
Tool to retrieve a paginated list of contact sync logs. Use when you need to inspect sync history, troubleshoot sync issues, or audit contact synchronization operations.
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Read Intents List
Tool to retrieve a list of all intents. Use after authenticating; supports pagination.
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Read Tag List
Tool to retrieve a paginated list of tags. Use after authenticating to fetch and browse through all available tags.
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Read Tool Function Invoke Log List
Tool to retrieve a paginated list of tool function invoke logs. Use when you need to inspect function invocation history, troubleshoot tool execution issues, or audit tool function calls.
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Read Tool Toolfunction List
Tool to retrieve a paginated list of tool functions for a specific tool. Use after authenticating to fetch and browse through all tool functions associated with a given tool ID.
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Read Twilio Auth List
Tool to retrieve a paginated list of Twilio authentications. Use after authenticating to fetch and browse through all configured Twilio auth integrations.
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Retrieve Linked Tool and User
Tool to retrieve linked tool and user information for a specific tool. Use when you need to fetch users linked to a tool by tool ID.
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Retrieve List of User Custom Voice
Tool to retrieve a paginated list of user custom voices. Use after authenticating to fetch available custom voices.
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Retrieve User Monthly Usages Aggregation
Tool to retrieve user monthly usages aggregation data. Use when you need to fetch analytics about user usage patterns aggregated by month.
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Retrieve Webhook Log
Tool to retrieve webhook logs for a specific webhook. Use to monitor webhook delivery status and debug webhook issues.
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Send Messages to Contacts
Tool to send messages to a list of contacts in bulk. Use when your widget is connected to WhatsApp or SMS and you have the contact IDs ready.
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Update Link Tool User
Tool to update a link tool user by its ID. Use when you need to modify properties of an existing tool integration.
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Update Tool by ID
Tool to update a tool by its ID. Use when you need to modify properties of an existing tool such as name, description, or enabled status.
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Update Toolfunction by ID
Tool to update an existing toolfunction by its ID. Use when you need to modify properties of a toolfunction such as name, description, type, or enabled status.
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Update Twilio Auth by ID
Tool to update a Twilio authentication configuration by its ID. Use when you need to modify Twilio auth credentials or settings.
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Update User Profile
Tool to update a user profile in Insighto.ai. Use when modifying user account details, contact information, or billing settings.
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Update UserWhatsApp by ID
Tool to update a UserWhatsApp configuration by its ID. Use when you need to modify WhatsApp Business API settings for a user.
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Update Webhook by ID
Tool to update an outbound webhook by its unique ID. Use when you need to modify webhook configuration such as name, endpoint URL, or enabled status.
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Upsert Contact by Email or Phone Number
Tool to upsert (create or update) a contact in Insighto.ai using email or phone number. Use when you need to create a new contact or update an existing one by email or phone number.
Setup
Connect Insighto.ai in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
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