Connect FraudLabs Pro with Hookshot™ and your stack

FraudLabs Pro is an online payment fraud detection service that helps merchants minimize chargebacks and maximize revenue by detecting fraud across various payment methods.

Tools and triggers

What Agents can do in FraudLabs Pro

Available tools and events after FraudLabs Pro is connected.

  • Create FraudLabs Pro Reseller Sub-Account

    Creates a new FraudLabs Pro user account under a reseller account. Requires a Reseller API key (not a regular API key). Use this action to provision new sub-accounts for customers when operating as a FraudLabs Pro…

  • FLP Feedback Order

    Submit fraud screening feedback to improve FraudLabs Pro's machine learning model. Use this after reviewing a screened order to mark it as approved, rejected, or blacklisted. This feedback trains the algorithm to…

  • FraudLabs Pro Screen Order

    Tool to screen orders for fraud. Use when you need to assess transaction risk before fulfillment.

  • Get FraudLabs Pro Order Result (v2)

    Tool to retrieve an existing transaction from FraudLabs Pro fraud detection system using the v2 API. This API is only available for paid plans.

  • Get SMS Verification Result

    Verify an OTP (one-time password) received via SMS. Returns 'Y' if the OTP is valid, 'N' if invalid or expired. Must be called after using Send SMS Verification to obtain a transaction ID.

  • Send SMS OTP Verification

    Sends an SMS message containing a one-time password (OTP) to verify a user's phone number. The API generates a random 6-digit OTP, replaces the <otp> placeholder in your message template, and sends the SMS to the…

  • Subscribe Reseller Plan

    Tool to subscribe a reseller account to a specific plan. Use after obtaining a reseller API key and selecting a plan. Example: Subscribe user "john_doe" to the MICRO plan.

  • Test Order Status Changed Webhook Delivery

    Tool to send a test webhook payload to the provided callback URL for FraudLabs Pro order status change notifications. This helps validate your endpoint behavior. Important: FraudLabs Pro webhook registration must be…

Setup

Connect FraudLabs Pro in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.