Team
Shared credential for production and unattended runs.
Connect Follow Up Boss with Hookshot™ and your stack
Follow Up Boss is the leading CRM for high-growth real estate businesses. Get all your leads in one place & take control of your follow up so you can work smarter.
Tools and triggers
What Agents can do in Follow Up Boss
Available tools and events after Follow Up Boss is connected.
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Apply Action Plan to Person
Tool to apply an Action Plan to a person in Follow Up Boss. Use when you need to assign or apply a specific action plan workflow to a contact.
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Create Appointment
Tool to create a new appointment in Follow Up Boss. Use when you need to schedule meetings, property showings, or events. Requires title, start time, and end time. Optionally send invitation emails to invitees.
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Create Appointment Outcome
Tool to create an appointment outcome in Follow Up Boss. Use when you need to add a new outcome type for appointment tracking.
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Create Appointment Type
Tool to create a new appointment type in Follow Up Boss. Use when you need to define a new category for appointments that can be scheduled in the system.
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Create Call
Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.
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Create Custom Field
Tool to create a custom field in Follow Up Boss. Use when you need to add a new custom data field to person records, such as tracking anniversaries, customer types, or any other custom information.
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Create Deal
Tool to create a new deal in Follow Up Boss. Use when you need to add a deal to track sales opportunities in your pipeline. Requires deal name and stage ID.
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Create Deal Custom Field
Tool to create a custom field for deals in Follow Up Boss. Use when you need to add custom metadata fields to track deal-specific information like stages, priorities, or custom dates.
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Create Email Marketing Campaign
Tool to create an email marketing campaign in Follow Up Boss. Use when you need to create a new email campaign with HTML content.
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Create Email Marketing Events
Tool to notify Follow Up Boss about marketing emails sent, opens, clicks, bounces, unsubscribes and spam reports. Use when you need to track email marketing events.
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Create Email Template
Tool to create a new email template in Follow Up Boss. Use when you need to create a reusable email template with a name, subject, and HTML body.
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Create Events
Tool to send in a lead or an event related to a lead in Follow Up Boss. Use when you need to track lead activities, inquiries, property views, or any other event type supported by the system.
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Create Group
Tool to create a new Follow Up Boss group with specified members and distribution settings. Use when you need to organize team members into groups for lead distribution.
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Create Pipeline
Tool to create a new pipeline in Follow Up Boss. Use when you need to set up a new pipeline for tracking deals with customizable stages. Only the owner has access to create and modify pipelines.
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Create Ponds
Tool to create a new pond in Follow Up Boss. Use when you need to organize leads into a specific group with a lead agent and member users.
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Create Reactions
Tool to add a reaction (emoji) to a Note, Call, or ThreadedReply. Use when you need to add an emoji reaction to existing content.
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Create Stage
Tool to create a new stage in Follow Up Boss. Use when you need to add a new pipeline stage for organizing contacts.
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Create Team
Tool to create a new team in Follow Up Boss. Use when you need to organize users into teams with optional team leaders.
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Create Text Message Template
Tool to create a text message template in Follow Up Boss. Use when you need to create a reusable SMS template that can include dynamic variables like contact names and greetings.
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Delete Appointment
Tool to delete an appointment by ID. Use when you need to remove an existing appointment from Follow Up Boss.
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Delete Appointment Outcome
Tool to delete an appointment outcome by ID. Use when you need to remove an appointment outcome and reassign existing appointments to a different outcome.
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Delete Appointment Type
Tool to delete an appointment type by its ID. Use when you need to remove an appointment type and reassign existing appointments to another type.
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Delete Custom Field
Tool to delete a custom field by its ID. Use when you need to remove a custom field from Follow Up Boss. Restricted to account owners only.
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Delete Deal
Tool to delete a deal by its ID. Use when you need to permanently remove a deal from Follow Up Boss.
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Delete Deal Custom Field
Tool to delete a deal custom field by ID. Use when you need to permanently remove a custom field configuration from deals. Only the account owner can delete deal custom fields.
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Delete Group
Tool to delete a group by its ID. Use when you need to permanently remove a group from Follow Up Boss.
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Delete People Relationship
Tool to delete a people relationship by ID in Follow Up Boss. Use when you need to remove a relationship between contacts.
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Delete Pipeline
Tool to delete a pipeline by its ID from Follow Up Boss. Use when you need to permanently remove a pipeline from the system. The deletion is irreversible and will remove the pipeline and all associated data.
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Delete Pond
Tool to delete a pond by its ID. Use when removing a pond and reassigning its contacts to another agent.
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Delete Stage
Tool to delete a Follow Up Boss stage by ID. Use when you need to remove a stage and reassign action plans to another stage.
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Delete Team
Tool to delete a team by its ID. Use when you need to remove a team from Follow Up Boss. Optionally merge team members to another team before deletion.
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Delete Text Message Template
Tool to delete a text message template by ID. Use when you need to remove a text message template. Note: If the template is in use by an Action Plan, you will get a 403 Forbidden response. Use GET…
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Get Appointment
Tool to retrieve an appointment by its ID. Use when you need to fetch details of a specific appointment.
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Get Appointment Outcome
Tool to retrieve an appointment outcome by ID. Use when you need to fetch details about a specific appointment outcome from Follow Up Boss.
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Get Appointment Type
Tool to retrieve an appointment type by ID. Use when you need to fetch details about a specific appointment type from Follow Up Boss.
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Get Call
Tool to retrieve a call by its ID from Follow Up Boss. Use when you need to fetch details about a specific call record.
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Get Deal
Tool to retrieve a deal by its ID from Follow Up Boss. Use when you need to fetch details about a specific deal.
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Get Deal Custom Field
Tool to retrieve a deal custom field by its ID from Follow Up Boss. Use when you need to fetch details about a specific deal custom field configuration.
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Get Event
Tool to retrieve a single event by its ID from Follow Up Boss. Use when you need to fetch details about a specific event record.
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Get Group
Tool to retrieve a group by its ID from Follow Up Boss. Use when you need to fetch details about a specific group.
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Get Identity
Tool to retrieve identity and authentication information from Follow Up Boss. Use when you need to verify the authenticated user's account and user details.
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Get Me
Tool to retrieve information about the currently authenticated user. Use when you need to fetch details about the authenticated user's account, settings, or permissions.
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Get People Relationship
Tool to retrieve a people relationship by its ID from Follow Up Boss. Use when you need to fetch details about a specific relationship between contacts.
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Get Pipeline
Tool to retrieve a pipeline by its ID from Follow Up Boss. Use when you need to fetch details about a specific pipeline.
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Get Ponds
Tool to retrieve a pond by its ID from Follow Up Boss. Use when you need to fetch details about a specific pond group.
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Get Smart List
Tool to retrieve a Smart List by its ID from Follow Up Boss. Use when you need to fetch details about a specific Smart List.
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Get Stage
Tool to retrieve a stage by its ID from Follow Up Boss. Use when you need to fetch details about a specific stage.
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Get Team
Tool to retrieve a team by its ID from Follow Up Boss. Use when you need to fetch details about a specific team.
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Get Template
Tool to retrieve an email template by its ID from Follow Up Boss. Use when you need to fetch details about a specific template, optionally with merge fields populated for a person.
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Get Text Message
Tool to retrieve a text message by its ID from Follow Up Boss. Use when you need to fetch details about a specific text message record.
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Get Text Message Template
Tool to retrieve a text message template by its ID from Follow Up Boss. Use when you need to fetch details about a specific text message template, including its content, usage statistics, and associated action plans.
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Get User
Tool to retrieve a user by its ID from Follow Up Boss. Use when you need to fetch details about a specific user.
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List Action Plans
Tool to get a list of Action Plans from Follow Up Boss. Use when you need to retrieve available action plans with optional filtering by status, names, or IDs, and support for pagination and sorting.
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List Action Plans People
Tool to list Action Plans applied to a particular person or list people on a particular Action Plan. Use when you need to retrieve action plan assignments, optionally filtered by person or action plan.
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List Appointment Outcomes
Tool to list all appointment outcomes from Follow Up Boss. Use when you need to retrieve a list of appointment outcomes with optional sorting and pagination.
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List Appointment Types
Tool to list all appointment types from Follow Up Boss. Use when you need to retrieve a list of available appointment types with optional sorting and pagination.
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List Appointments
Tool to search for appointments in Follow Up Boss. Use when you need to retrieve a list of appointments, optionally filtered by person, user, or date range. Supports pagination for large result sets.
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List Calls
Tool to search for calls in Follow Up Boss. Use when you need to retrieve a list of calls with optional filtering by person ID or phone numbers.
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List Custom Fields
Tool to list all custom fields in Follow Up Boss. Use when you need to retrieve custom field definitions, optionally filtered by label or sorted by specific fields.
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List Deal Custom Fields
Tool to list all deal custom fields in Follow Up Boss. Use when you need to retrieve deal custom field definitions, optionally filtered by label or sorted by specific fields.
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List Deals
Tool to search for and list deals from Follow Up Boss. Use when you need to retrieve multiple deals with optional filters by pipeline, user, person, or status.
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List Email Marketing Campaigns
Tool to list email marketing campaigns from Follow Up Boss. Use when you need to retrieve all campaigns or filter by origin/originId.
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List Email Marketing Events
Tool to retrieve email marketing events from Follow Up Boss. Use when you need to fetch information about marketing emails sent, opens, clicks, bounces, unsubscribes, and spam reports. Supports filtering by event type…
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List Events
Tool to search for and list events from Follow Up Boss. Use when you need to retrieve events with optional filtering by person, event type, property association, or property address, with pagination support.
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List Groups
Tool to list all groups from Follow Up Boss. Use when you need to retrieve a list of groups, optionally filtered by type (Agent/Lender) or sorted by id/name.
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List Groups Round Robin
Tool to list groups with round-robin data from Follow Up Boss. Use when you need to retrieve groups configured for round-robin distribution.
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List Inbox Apps
Tool to list all inbox app installations from Follow Up Boss. Use when you need to retrieve a list of installed inbox apps with optional pagination.
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List People Relationships
Tool to list all people relationships from Follow Up Boss. Use when you need to retrieve relationships between contacts with optional filtering by person ID, name, or first/last name, and sorting capabilities.
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List Pipelines
Tool to search for pipelines in Follow Up Boss. Use when you need to retrieve a list of pipelines, optionally filtering by exact name match.
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List Ponds
Tool to list all ponds from Follow Up Boss. Use when you need to retrieve a list of pond groups with pagination support.
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List Smart Lists
Tool to list Smart Lists from Follow Up Boss. Use when you need to retrieve a list of Smart Lists with support for pagination and filtering by FUB version.
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List Stages
Tool to retrieve a list of stages from Follow Up Boss. Use when you need to fetch all stages with optional pagination and sorting.
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List Team Inboxes
Tool to list all shared team inboxes from Follow Up Boss. Use when you need to retrieve available team inboxes with their names, IDs, and users who have access.
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List Teams
Tool to get a list of teams from Follow Up Boss. Use when you need to retrieve all teams with pagination support. Note: Not all plans have access to the teams feature. If you do not have access, this endpoint will…
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List Templates
Tool to list all email templates from Follow Up Boss. Use when you need to retrieve multiple email templates with pagination support.
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List Text Message Templates
Tool to list all text message templates from Follow Up Boss. Use when you need to retrieve multiple text message templates with pagination support.
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List Text Messages
Tool to list text messages for a person or phone number from Follow Up Boss. Use when you need to retrieve text messages with filtering options. Note: At least one filter parameter must be provided when calling this…
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List Timeframes
Tool to get a list of timeframes from Follow Up Boss. Use when you need to retrieve available timeframes.
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List Users
Tool to search for and list users from Follow Up Boss. Use when you need to retrieve multiple users with optional filters by role, name, email, or other criteria.
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List Webhooks
Tool to retrieve a list of webhooks from Follow Up Boss. Use when you need to view registered webhooks with optional filtering by event type or status.
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Merge Template
Tool to merge an email template with person data using Follow Up Boss API. Use when you need to generate personalized email content by replacing merge fields like %contact_name% with actual person data.
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Merge Text Message Template
Tool to merge a text message template with person data. Use when you need to generate personalized text messages by merging a template with contact information. The template supports merge fields like %contact_name%…
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Update Action Plan People Status
Tool to update the status of an Action Plan to Person relationship in Follow Up Boss. Use when you need to pause or resume an action plan applied to a contact.
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Update Appointment
Tool to update an existing appointment in Follow Up Boss. Use when you need to modify appointment details like title, time, location, or invitees. Requires appointment ID, title, start time, and end time. Optionally…
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Update Appointment Outcome
Tool to update an existing appointment outcome in Follow Up Boss. Use when you need to modify the name or sort order of an appointment outcome.
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Update Appointment Type
Tool to update an existing appointment type in Follow Up Boss. Use when you need to modify the name or sort order of an appointment type.
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Update Call
Tool to update an existing call record in Follow Up Boss. Use when you need to modify call details such as notes, duration, outcome, or other call attributes. Only calls created by the account/system making the API…
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Update Custom Fields
Tool to update an existing custom field in Follow Up Boss by its ID. Use when you need to modify the label, choices, ordering, or display settings of a custom field.
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Update Deal
Tool to update an existing deal in Follow Up Boss. Use when you need to modify deal details such as name, price, description, stage, or associated people and users.
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Update Deal Custom Fields
Tool to update an existing deal custom field in Follow Up Boss. Use when you need to modify custom field properties like label, type, display settings, or dropdown choices.
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Update Email Marketing Campaign
Tool to update an existing email marketing campaign in Follow Up Boss. Use when you need to modify campaign name, subject line, or HTML body content.
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Update Email Template
Tool to update an existing email template in Follow Up Boss. Use when you need to modify the name, subject, or body of an existing template.
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Update Group
Tool to update an existing Follow Up Boss group with modified members and distribution settings. Use when you need to change group configuration or membership.
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Update People Relationships
Tool to update details of a specific people relationship in Follow Up Boss. Use when you need to modify relationship information such as name, type, contact details (emails, phones), or addresses.
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Update Pipeline
Tool to update an existing pipeline in Follow Up Boss. Use when you need to modify pipeline properties such as name, description, order, or stages. Only the owner has access to create and modify pipelines.
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Update Ponds
Tool to update an existing pond in Follow Up Boss. Use when you need to change the name, lead agent, or member list of a pond.
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Update Stage
Tool to update an existing stage in Follow Up Boss. Use when you need to modify stage properties like name or sort order.
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Update Team
Tool to update an existing team in Follow Up Boss. Use when you need to modify team name, leaders, or members.
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Update Text Message Template
Tool to update an existing text message template in Follow Up Boss. Use when you need to modify the name, message content, or sharing settings of an existing SMS template.
Setup
Connect Follow Up Boss in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
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See Hookshot™ in your stack.
Request early access or book a live walkthrough with the team.
