Connect Connecteam with Hookshot™ and your stack

Connecteam is a comprehensive workforce management platform designed to streamline operations, enhance communication, and improve HR processes for deskless teams.

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Tools and triggers

What Agents can do in Connecteam

Available tools and events after Connecteam is connected.

  • Archive Users

    Tool to archive one or more users by their unique IDs. Use when you need to deactivate users without deleting their records.

  • Create Users

    Tool to create multiple users in Connecteam. Use when you need to add several staff or admin accounts at once.

  • Generate Upload URL

    Tool to generate a pre-signed URL for uploading a file. Use when you need a secure, time-limited URL prior to file upload.

  • Get Chat

    Tool to retrieve chat conversations. Use when you need to list all team chats/channels after confirming your Communications hub is on Expert plan.

  • Get Custom Field Categories

    Tool to retrieve all custom field categories. Use when you need to list or filter custom field categories in your Connecteam account.

  • Get Custom Fields

    Tool to retrieve all custom fields associated with the account. Use when you need to filter, sort, or page through custom fields after authentication.

  • Get Forms

    Tool to retrieve all form definitions from Connecteam. Use when you need to list all existing forms after enabling the Forms API.

  • Get Jobs

    Tool to retrieve a list of job objects relevant to a specific instance ID. Use after confirming scheduler or time clock instance ID when you need to filter and page through jobs.

  • Get Performance Indicators

    Tool to retrieve the list of performance metric indicators. Use when you need to list available performance indicators for data analysis. Examples: "List performance metrics".

  • Get Policy Types

    Tool to retrieve available time-off policy types. Use before filtering or creating time-off requests by policyTypeId.

  • Get Publishers

    Tool to retrieve a list of all custom publishers. Use when you need to list custom publishers after confirming API access.

  • Get Schedulers

    Tool to retrieve a list of job schedulers associated with the account. Use after authentication when you need to enumerate all schedulers.

  • Get Smart Groups

    Tool to retrieve all smart groups associated with the account. Use when you need to list all smart groups after authenticating with a valid API key.

  • Get Task Boards

    Tool to retrieve all task boards. Use after authenticating with a valid API key to list available task boards.

  • Get Users

    Tool to retrieve a list of all users associated with your account. Use when you need to fetch and filter user data.

  • List Me

    Tool to retrieve account information including company name and company ID. Use when you need to get details about the authenticated account.

Setup

Connect Connecteam in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.