Team
Shared credential for production and unattended runs.
Connect Canny with Hookshot™ and your stack
Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.
Tools and triggers
What Agents can do in Canny
Available tools and events after Canny is connected.
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Add Post Tag
Tool to add a tag to a specific post. Use when you need to categorize or group content by applying an existing tag.
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Change Post Status
Tool to change a post's status. Use when you need to update a post's workflow stage and optionally notify voters.
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Create Changelog Entry
Tool to create and optionally publish a new changelog entry. Use when you need to add a product update record, control publish timing, and notify users. Example: "Create changelog entry titled 'Version 1.2' with…
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Create Comment
Tool to create a new comment on a post. Use when you have the authorID and postID and want to submit feedback or replies.
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Create or Update User
Creates a new user or updates an existing user in Canny. If a user with the given identifier (email, userID, or id) already exists, their profile is updated; otherwise, a new user is created. IMPORTANT: At least one of…
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Create Post
Tool to create a new post (feature request or feedback) on a Canny board. Use this action when you need to submit new feedback or feature requests to a board. Requires a valid boardID (from list_boards) and authorID…
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Create Tag
Tool to create a new tag. Use when you have the boardID and tag name and need to categorize posts.
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Create Vote
Tool to create a vote for a post. Use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. Example: Create a vote for postID abc123 with voterID user_456.
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Delete Comment
Tool to delete a comment. Use when moderation is required to remove a specific comment by its id. Example: "Delete the comment with ID 553c3ef8b8cdcd1501ba1238."
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Delete Post
Tool to delete a post. Use when you need to permanently remove a post by its id. Example: "Delete the post with ID 553c3ef8b8cdcd1501ba1238."
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Delete User
Tool to delete a user and their comments and votes. Use when you need to fully remove a user’s account and all associated data (e.g., GDPR compliance).
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Delete Vote
Tool to delete a vote. Use when you need to remove a user's vote from a specific post by its id. Example: "Delete the vote from postID abc123 for voterID user_456."
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List Boards
Tool to list all boards. Use when you need to retrieve every board for your company after authentication.
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List Categories
Tool to list categories. Use when fetching categories for a specific board by its ID.
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List Comments
Retrieves a paginated list of comments from Canny. Comments can be filtered by board, post, author, or company. Use this action to: - Get all comments across your Canny instance - Find comments on a specific post…
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List Companies
Tool to list companies associated with your Canny account. Use after authentication to retrieve companies with pagination support.
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List Opportunities
Tool to list opportunities linked to posts. Use when you need to fetch customer opportunities synced from CRM.
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List Posts
Tool to list posts with various filters. Use after selecting a board or to search/filter posts.
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List Tags
Tool to list tags. Use when fetching tags optionally filtered by board ID and handling pagination.
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List Users
List all end-users in your Canny workspace with pagination support. Use this tool to: - Fetch users from your Canny workspace - Paginate through large user lists using cursor-based pagination - Get user details…
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List Votes
Retrieve votes from Canny with optional filtering by board, post, or voter. Use this action to: - Get all votes on a specific post (filter by postID) - Get all votes by a specific user (filter by voterID) - Get all…
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Retrieve Board
Tool to retrieve details of a board by its ID. Use when you need metadata for a specific board.
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Retrieve Tag
Tool to retrieve details of a tag by its ID. Use after obtaining a valid tag ID.
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Retrieve User
Tool to retrieve user details by Canny user ID, app user ID, or email. Use when you have exactly one identifier and need full user information. Example: "Retrieve user with email [email protected]"
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Update Post
Tool to update post details. Use when you need to change a post's title, details, ETA, images, or custom fields.
Setup
Connect Canny in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
Build with us
See Hookshot™ in your stack.
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